We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Timber Wave is more than just a product. We are a family owned and operated business. We are a grassroots, surf inspired home and garden decor brand growing one beach lover at a time! Our products are made with eco-friendly printing methods, and crafted from only the best locally sourced materials. Every product we make is an extension of our life long passion for the ocean, and our desire to share it’s beauty with others. Because we all share a nostalgia for the sun, surf, and sand, we believe everyone deserves to bring home a product that represents what they love most and the best place for us to make that possible is from the garage of our home in San Clemente, CA. with sand on our feet and salt in our hair. The ocean truly defines who we are!
This was a perfect gift for my dad's birthday. Shipping was fast. Packaging was professional and protected the item very well during shipping. Keep up the great work. Thanks!
Beautiful with unique detailing! Arrived well packed and was shipped quickly. Thank you. :)
The item arrived within a few days of ordering and was exactly what I'd expected based on the pictures and description.
Beautifully done and owner was great at communicating. Highly recommend
Beautiful art and clock in one.. Takes me to a peaceful place every time I see it.
Don’t even hesitate buy this clock! It is the coolest clock! I’ve bought 2 of these as gifts and the recipients still rave how awesome of a gift this was.!!
Great quality. No problems with shipping. Easy to set the time and it looks beautiful on my office table. Definitely recommend.
Amazing! Looks exactly like the picture if not better!
Arrived quickly and looks great on my bedside table! :)
Very unique and pretty! LOVE LOVE LOVE this!!
I though it was a little bigger but it’s nice on my table
Thank you so much came out awesome !
Shipped quickly, clock is very cute.
Bought this for my aunt's home in Florida. She loves it but finds it a little hard to read.
Wish it was bigger.. Great clock though!!
Love it...super unique! Perfection
Really nice gift, thank you :)