We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I like this little warmer. First, I melted a wax cube as a test. It took 30 mins to melt completely, but the scent diffused quickly and lasted several days. Then I tried an 8 oz candle. It took 1 1/2 hrs to see significant wax melt, although the scent started to diffuse within 10 mins. At first I thought the wax plate just wasn’t going to get warmer, or wasn’t powerful enough. I realized that the slower melt time and lower heat is actually best because your wax/scent will last longer, and won’t boil or burn.
I am using this for my 3-wick candles, to enjoy the last bit of fragrance after the wicks are too short to remain lit. It works very well for that. I have not tried the wax warmer dish, but I will say that it gets very, very hot, and I would not recommend it for use around small children
This works great and looks beautiful. It blends in with a variety of decors, so much better than those cheap looking plastic warmers all over other websites. This gently warms a Bath and Body Works 3 wick candle and fragrances the entire room. I love it.
It works, perhaps slightly better than I expected. I was expecting it to be another size.
I LOVE this candle warmer. It looks cute and matches my kitchen/living room decor. I think it should be a little bigger, but I would buy it again.
This is a great little warmer that does the job really well for wax cubes or candles in glass. Heats up decently fast and you can smell the aroma spreading from your wax within a few minutes. Love it.
This wax warmer is fantastic. I bought this one because of its look and the fact that it was a hot plate type warmer. Recommend it.
I LOVE this wax warmer. It is cute, simple, and easy to use/clean.
Great product. Would highly recommend it.
Got here on time. It looks great.