Box Zip: Kaleidoscope

4.9
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Shipping & Delivery

How much does shipping cost?

We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.

What countries are you delivering to?

As of now, we’re delivering to the United States only.

How can I track my parcel?

Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient to you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient to you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

Refunds & Returns

Can I cancel my order?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.

Can I get a refund if something is wrong with my order?

Within 14 days of receiving the parcel, you can ask us for:

  • A full refund if you don’t receive your order
  • A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
  • A full or partial refund if the item is not as described

Full refunds are not available under the following circumstances:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

Can I return an item for an exchange instead of a refund?

Yes, you can! Kindly Contact Us form to discuss the details with us.

Can I return my purchase?

All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.

If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Are there any items I can’t return?

Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:

  • Face and body products if opened, used, or have a broken protective seal
  • Underwear if the hygiene seal is not intact or any labels have been broken
  • Swimwear if the hygiene seal is not intact or any labels have been broken
  • Pierced jewellery if the seal has been tampered with or is broken
Much more than your ordinary dopp kit
Keep all your belongings in one place
A stylish dopp kit that will be the perfect addition to your elegant look. Not only will it compliment your look, but also serve as a faithful companion during your travels.
Box zip details and specifications
Large enough for all your essentials
The measurements
The kit is proudly made right here, in the United States of America. It has the following measurements: 5.25″ W x 3.25″ H x 9″ D.
Kit materials
Shell: 100% cotton. Lining: 100% nylon. Water repellent nylon lining. Logo pull charm
How to take care
You can machine wash it in cold water with similar colored clothes. Don’t use any bleach.
Dry it up and go!
Line dry it outside to make it look fresh. After, simply warm iron it if needed and it will be as good as new.
An essential piece with a great design
Need to bring all your stuff on the go? The perfect accessory for storing all your cosmetic accessories. Travel in style with your vibrant Box Zip. A classic dopp kit style that is anything but ordinary, with an exceptional kaleidoscope design, it will elevate your look in the best way possible.
About Lady Alamo

Lady Alamo is an accessories brand based and manufactured in San Francisco. Since 2011, we have been on a mission to bring joy to people’s everyday lives with original prints & vibrant colors.

In 2011 wife & husband team Yiva & Bryce began printing and sewing bags out of their tiny apartment in San Francisco’s Alamo Square neighborhood, home of the Painted Ladies
(Alamo Square + Painted Ladies = Lady Alamo).
Having since moved into the City’s Mission District, the commitment to producing locally and finding happiness through design remains.

At Lady Alamo we strive to create everyday items that bring joy with each use. Focusing on natural materials, versatility and of course color, we’ve created a variety of Zipper Pouches, Backpacks and Reversible bags that you will want to show off every chance you get.

Designed In
San Francisco, California
Established
2011
Brand values
Made in USA
Handmade

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