We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I can’t believe how nice this is knowing what I paid for it. It hangs. so nicely and is finished around the edges and looks and feels expensive. I don’t leave the house much these days, but I'm going to the doctor next week and have already decided it’s this and a pair of skinny jeans, ankle boots and a light weight turtle neck.
Bought this as a Christmas gift for my mother, she absolutely loved it. She said it's lightweight, but very warm. The color was true to what I ordered, and we didn't notice any type of smell. I'm definitely ordering myself one now. Perfect gift.
Love this poncho, I feel super stylish! :) For reviewers that say it's not as pictured, perhaps the model is short. I am around 5'2" and it fits like the picture. I also didn't have any issues with the neck being too small, and it draped perfectly. The fringes will probably unravel at some point, but it's easy enough to knot the ends and still be cute.
Just buy it! It’s a beautiful, versatile shaw! Soft and well made. It doesn’t leave a lint. I received many compliments wearing it. I bought a second in a red Buffalo plaid. I highly recommend it!
I love it! It was wrinkled but I expected that. It only took a few minutes to steam the wrinkles out. Front & back look great!
I love this item! It is light, but warm. It is a great size and very comfortable. I will be purchasing it in different colors.
I like the color and the size but it’s a little bit thin. Everything else is perfect.
Love this poncho! Exactly as pictured!!