Mountain Mist Travel Soap Stick

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Shipping & Delivery

How much does shipping cost?

We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.

What countries are you delivering to?

As of now, we’re delivering to the United States only.

How can I track my parcel?

Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient to you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient to you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

Refunds & Returns

Can I cancel my order?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.

Can I get a refund if something is wrong with my order?

Within 14 days of receiving the parcel, you can ask us for:

  • A full refund if you don’t receive your order
  • A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
  • A full or partial refund if the item is not as described

Full refunds are not available under the following circumstances:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

Can I return an item for an exchange instead of a refund?

Yes, you can! Kindly Contact Us form to discuss the details with us.

Can I return my purchase?

All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.

If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Are there any items I can’t return?

Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:

  • Face and body products if opened, used, or have a broken protective seal
  • Underwear if the hygiene seal is not intact or any labels have been broken
  • Swimwear if the hygiene seal is not intact or any labels have been broken
  • Pierced jewellery if the seal has been tampered with or is broken
A natural clean for the naturally adventurous
Your perfect travel companion
Perfect for traveling, camping, backpacking, hiking, or any event when life is on the go! Enjoy the generous, bubbly lather wherever life may take you. It’s the perfect natural way to stay clean!
The natural soap specifications
The Mountain Mist soap ingredients
This natural soap is made out of saponified oils of coconut and olive (with retained glycerine), citrus pine and peel fragrance oil, and spring water.
How to use the soap
Wherever it may be – a waterfall, lake, river, creek, beach, post-hike rest – simply twist up the soap stick to expose more surface area and apply! Use water for best application. If you let go of the travel soap stick – no worries, it will float conveniently right by your side.
Smell fresh, feel fresh, stay eco-friendly
Enjoy your next adventure with Twin Springs Mountain Mist Soap Stick! Handcrafted from scratch, Mountain Mist includes saponified oils of coconut and olive! The soap is crafted into the travel container using the cold process approach, preserving the beneficial properties of these organic oils making our soap gentle, soothing, and super soft!
About Twin Springs Co.

Twin Springs was created by Kurt Strittmatter with the idea in mind to make a more convenient clean outside the comfort of your home.

“The idea came to me while daydreaming in class about my travels two months earlier throughout Central America and Europe. Instead of focusing on the vascular system lecture, something else caught my attention. I was caught up in what a beautiful world we live in and qestioned how can we humans keep it pristine and “Natural”. After traveling to Central American countries with lack of running water and soap in each hostel I didn’t feel as clean and comfortable as I should. I thought of all the liquid soaps that either exploded on the airplane or in my bag when hopping from place to place. I knew there had to be a much more suitable way to stay clean while traveling, without the mess and headache of liquid soaps. The idea of a bar of soap in some sort of container to make it less of a mess for people, a deodorant case to be exact, came to me in that boring lecture.”

And voila, the idea of Twin Springs was born.

Designed In
Shrewsbury, NJ
Established
2019
Brand values
Eco-friendly
Handmade
Organic
Made in USA

 

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