We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
lovely! soft, big and not smelly... :)
Good big elephant. Corresponds to the description. Both adults and children are happy with the purchase.
Great for 2-months old for sleep and neck resting
Comfortable soft toy pillow
Super nice! I thought it's bigger.
The stuffed toy is very beautiful!!! Recommend 100% has arrived in perfect state and with enough padding. Communication with the store has been very good.
baby loves it!
Looks beautiful!
Wonderful fabric and soft to the touch.
Arrived very wrinkled but is beautiful
It was a gift for my grandson he love it
gift for grand daughter and its exactly what I thought it would be.
liked it.. Really soft & cute.
Yes its great my niece loves it
Might need more stuffing I think, but overall is cute
Sent it to my niece AND SHE LOVES IT!
A little too firm for my liking. so i cut along one of the seems and took out about half of the stuffing and then sewed it back up.
Very cute, nice size. After using it a few times, stuffing shifted and was flat on one side, so it needs to be fluffed like a pillow if your baby is sleeping on it.
Was pressed tightly, but came to life as I took it out of the bag.
Like it. Definitely have to wash it before giving it to anyone. It’s face was not filled in with stuffing until I washed it.